FAQ

What is your return policy?

You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must be in perfect condition, unworn, and with their original tags attached.

How can I return an item?

To initiate a return, please contact our customer service by email at support@sveacouture.com to obtain a return number and detailed instructions.

Return shipping costs are the customer’s responsibility unless the item is defective or there was an error on our part.

What are your delivery costs?

We offer free delivery on all orders within the United Kingdom.

Do you ship internationally?

We currently ship exclusively within the United Kingdom. We do not offer international shipping at this time.

All orders are delivered using trusted carriers such as Royal Mail, DPD, Evri, DHL, and other reliable partners to ensure safe and timely delivery.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package.

What payment methods do you accept?

We accept the following payment methods:

Credit and debit cards: Visa, Mastercard and American Express
Mobile payments: Apple Pay, Google Pay, Shop Pay

Business Information

Store Name: SVEA Couture
Company: Corvelyn Co LLC
EIN: 98-1918208

Administrative Address (United States):
30 N Gould St #61766
Sheridan, WY 82801
USA

This address is for administrative purposes only and is not a return address.

We work with international logistics and fulfilment partners to ensure reliable and tracked delivery for customers within the United Kingdom.

Customer Support

Email: support@sveacouture.com
Phone: +44 7367 086 993

Support Hours

Monday – Friday
9:00am – 5:00pm (GMT/BST)

We aim to respond to all enquiries within 24 business hours, ensuring you receive timely and helpful assistance.