Shipping policy
At SVEA Couture, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favourite fashion finds.
1. General Shipping Information
We currently ship throughout the United Kingdom.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays.
During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed of any delays.
3. Shipping Rates
Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Here’s what to expect once your order is processed:
Processing Time: 2–3 business days (Monday to Friday)
Transit Time: 4–9 business days (Monday to Friday)
Total Delivery Time: 6–12 business days
Order Cutoff Time: 5:00 PM (GMT/BST)
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses or military addresses (APO/FPO/DPO). Certain items may be subject to shipping restrictions depending on carrier regulations.
6. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at support@sveacouture.com. We will work with the carrier to investigate the issue and find a suitable resolution as quickly as possible.
8. Shipping Policy Update
We may update our shipping policy from time to time to improve our service. The latest version will always be available on this page.
(Last updated: 01/10/2026)
9. Business Information
Store Name: SVEA Couture
Company: Corvelyn Co LLC
EIN: 98-1918208
Administrative Address (United States):
30 N Gould St #61766
Sheridan, WY 82801
USA
This address is for administrative purposes only and is not a return address.
We work with international logistics and fulfilment partners to ensure reliable and tracked delivery for customers in the United Kingdom and worldwide.
Customer Support
Email: support@sveacouture.com
Phone: +44 7367 086 993
Support Hours
Monday – Friday
9:00am – 5:00pm (GMT/BST)
We aim to respond to all enquiries within 24 business hours, ensuring you receive timely and helpful assistance.